Frequently Asked Questions

Welcome to HandsOn!

Hands On! Discovery Center welcomes visitors of all ages, abilities, ethnicities, genders, and income levels to play and discover in a place where learning and fun go hand-in-hand!  Here you can find answers to some of our most Frequently Asked Questions to ensure a fun and safe experience for you and all of our visitors!

What items can I bring?

  • Small backpacks
  • Water is allowed in a secure bottle. No other liquids or food are permitted
  • Strollers and front-facing baby carriers are welcome
  • Mobility scooters are allowed
  • Service animals are welcome

What should I leave at home?

  • Large bags, luggage, musical instruments, electronics, and large recording equipment
  • Glass containers
  • Food and beverages (other than water in a secure bottle) are only allowed in outdoor areas
  • Marking materials, paint, adhesives, glues, or epoxies
  • Pets or emotional support animals
  • Firearms, weapons, or hazardous materials
  • Oversized strollers, jogging strollers, wagons,
  • Bicycles, skateboards, roller-skates, rollerblades, ice skates, and scooters
  • Knives, sharp tools, screwdrivers
  • Costumes (other than Halloween event)
  • Masks that obscure the face
  • Any other item that could put the staff or visitors at risk, as determined at the sole discretion of HODC/GFS staff

How can I ensure a safe experience for everyone?

  • HODC/GFS does not tolerate verbally abusive, harassing, discriminatory, or threatening statements or behavior toward the staff, volunteers, students, or other visitors.
  • The principles of diversity, inclusion, and equal access apply to all aspects of operations, across all categories of individuals.
  • Conduct that poses any risk to other visitors, the staff, volunteers, or to the museum’s collection, such as running, rough play, and disruptive behavior is prohibited.
  • Leafleting, signature gathering, picketing, merchandise sales, and press conferences by visitors are not permitted.
  • Solicitation of business and unauthorized for-profit activity is not permitted.
  • The unauthorized playing of music and video, unauthorized performances, and sound amplification or noisemakers (except for assistive-listening devices) is prohibited.
  • Keep doorways, stairs, and hallways accessible to other visitors; do not sit on the floor.
  • Please do not carry children or other guests on shoulders.
  • Smoking, including electronic cigarettes, is prohibited in the Museum or near the entrances.
  • Use of electrical outlets in the Museum is prohibited.
  • For health and safety reasons, shirts and shoes are required at all times.

Is My Animal a Service Animal?

Qualified service dogs that have been individually trained to do work or perform tasks for the benefit of an individual with a disability are welcome.  Pets and emotional support animals are not permitted entry to any buildings or outdoor exhibit areas.

Hands on Museum - pink contact icon

Contact Us!

For all other questions, please contact our Front Desk at (423) 434-4263.

Up Next!

Upcoming Events

Jul
22
Wed
10:00 am Can You Feel the Pressure? Disco...
Can You Feel the Pressure? Disco...
Jul 22 @ 10:00 am – 5:00 pm
Can You Feel the Pressure? Discovery Lab Program
Did you know that you have 14 pounds of air pressure pushing on every square inch of your body? Join us in the Discovery Lab as we learn about the impressive properties of air and Air Pressure through fun interactive activities.  Watch marshmallows grow in...
10:00 am Discovery Cart Activity – Lego B...
Discovery Cart Activity – Lego B...
Jul 22 @ 10:00 am – 5:00 pm
Discovery Cart Activity - Lego Building Bricks
Stop by our Discovery Cart to explore something new each week. This week’s program is Lego Building Bricks design and construction! Discovery Cart activities are self-guided. All program components and materials must remain on site unless otherwise noted. (*This activity contains small parts that may not...
10:00 am Pollination Investigation! Poste...
Pollination Investigation! Poste...
Jul 22 @ 10:00 am – 5:00 pm
Pollination Investigation! Poster Exhibit
Discover the Who?, What?, When?, Where?, and Why?? of pollination through play in our traveling poster exhibit now on display! Learn about the vital bonds between plants and pollinator animals, enjoy thematic table activities found throughout the exhibit hall and in the Tot Spots. And...
Jul
23
Thu
10:00 am Can You Feel the Pressure? Disco...
Can You Feel the Pressure? Disco...
Jul 23 @ 10:00 am – 5:00 pm
Can You Feel the Pressure? Discovery Lab Program
Did you know that you have 14 pounds of air pressure pushing on every square inch of your body? Join us in the Discovery Lab as we learn about the impressive properties of air and Air Pressure through fun interactive activities.  Watch marshmallows grow in...
10:00 am Discovery Cart Activity – Lego B...
Discovery Cart Activity – Lego B...
Jul 23 @ 10:00 am – 5:00 pm
Discovery Cart Activity - Lego Building Bricks
Stop by our Discovery Cart to explore something new each week. This week’s program is Lego Building Bricks design and construction! Discovery Cart activities are self-guided. All program components and materials must remain on site unless otherwise noted. (*This activity contains small parts that may not...
10:00 am Pollination Investigation! Poste...
Pollination Investigation! Poste...
Jul 23 @ 10:00 am – 5:00 pm
Pollination Investigation! Poster Exhibit
Discover the Who?, What?, When?, Where?, and Why?? of pollination through play in our traveling poster exhibit now on display! Learn about the vital bonds between plants and pollinator animals, enjoy thematic table activities found throughout the exhibit hall and in the Tot Spots. And...
Jul
24
Fri
10:00 am Can You Feel the Pressure? Disco...
Can You Feel the Pressure? Disco...
Jul 24 @ 10:00 am – 5:00 pm
Can You Feel the Pressure? Discovery Lab Program
Did you know that you have 14 pounds of air pressure pushing on every square inch of your body? Join us in the Discovery Lab as we learn about the impressive properties of air and Air Pressure through fun interactive activities.  Watch marshmallows grow in...
10:00 am Pollination Investigation! Poste...
Pollination Investigation! Poste...
Jul 24 @ 10:00 am – 5:00 pm
Pollination Investigation! Poster Exhibit
Discover the Who?, What?, When?, Where?, and Why?? of pollination through play in our traveling poster exhibit now on display! Learn about the vital bonds between plants and pollinator animals, enjoy thematic table activities found throughout the exhibit hall and in the Tot Spots. And...
Jul
25
Sat
10:00 am Can You Feel the Pressure? Disco...
Can You Feel the Pressure? Disco...
Jul 25 @ 10:00 am – 5:00 pm
Can You Feel the Pressure? Discovery Lab Program
Did you know that you have 14 pounds of air pressure pushing on every square inch of your body? Join us in the Discovery Lab as we learn about the impressive properties of air and Air Pressure through fun interactive activities.  Watch marshmallows grow in...
10:00 am Pollination Investigation! Poste...
Pollination Investigation! Poste...
Jul 25 @ 10:00 am – 5:00 pm
Pollination Investigation! Poster Exhibit
Discover the Who?, What?, When?, Where?, and Why?? of pollination through play in our traveling poster exhibit now on display! Learn about the vital bonds between plants and pollinator animals, enjoy thematic table activities found throughout the exhibit hall and in the Tot Spots. And...
Hands on Museum - colorful gears working in unison