Frequently Asked Questions

Welcome to HandsOn!

Hands On! Discovery Center welcomes visitors of all ages, abilities, ethnicities, genders, and income levels to play and discover in a place where learning and fun go hand-in-hand!  Here you can find answers to some of our most Frequently Asked Questions to ensure a fun and safe experience for you and all of our visitors!

What items can I bring?

  • Small backpacks
  • Water is allowed in a secure bottle. No other liquids or food are permitted
  • Strollers and front-facing baby carriers are welcome
  • Mobility scooters are allowed
  • Service animals are welcome

What should I leave at home?

  • Large bags, luggage, musical instruments, electronics, and large recording equipment
  • Glass containers
  • Food and beverages (other than water in a secure bottle) are only allowed in outdoor areas
  • Marking materials, paint, adhesives, glues, or epoxies
  • Pets or emotional support animals
  • Firearms, weapons, or hazardous materials
  • Oversized strollers, jogging strollers, wagons,
  • Bicycles, skateboards, roller-skates, rollerblades, ice skates, and scooters
  • Knives, sharp tools, screwdrivers
  • Costumes (other than Halloween event)
  • Masks that obscure the face
  • Any other item that could put the staff or visitors at risk, as determined at the sole discretion of HODC/GFS staff

How can I ensure a safe experience for everyone?

  • HODC/GFS does not tolerate verbally abusive, harassing, discriminatory, or threatening statements or behavior toward the staff, volunteers, students, or other visitors.
  • The principles of diversity, inclusion, and equal access apply to all aspects of operations, across all categories of individuals.
  • Conduct that poses any risk to other visitors, the staff, volunteers, or to the museum’s collection, such as running, rough play, and disruptive behavior is prohibited.
  • Leafleting, signature gathering, picketing, merchandise sales, and press conferences by visitors are not permitted.
  • Solicitation of business and unauthorized for-profit activity is not permitted.
  • The unauthorized playing of music and video, unauthorized performances, and sound amplification or noisemakers (except for assistive-listening devices) is prohibited.
  • Keep doorways, stairs, and hallways accessible to other visitors; do not sit on the floor.
  • Please do not carry children or other guests on shoulders.
  • Smoking, including electronic cigarettes, is prohibited in the Museum or near the entrances.
  • Use of electrical outlets in the Museum is prohibited.
  • For health and safety reasons, shirts and shoes are required at all times.

Is My Animal a Service Animal?

Qualified service dogs that have been individually trained to do work or perform tasks for the benefit of an individual with a disability are welcome.  Pets and emotional support animals are not permitted entry to any buildings or outdoor exhibit areas.

Hands on Museum - pink contact icon

Contact Us!

For all other questions, please contact our Front Desk at (423) 434-4263.

Up Next!

Upcoming Events

Oct
15
Thu
10:00 am Discovery Cart Activity – Snap C...
Discovery Cart Activity – Snap C...
Oct 15 @ 10:00 am – 5:00 pm
Discovery Cart Activity - Snap Circuits
Stop by our Discovery Cart to explore something new each week. This week’s program is Snap Circuit electronics! Discovery Cart activities are self-guided. All program components and materials must remain on site unless otherwise noted. Some activities may contain small parts not suitable for children...
10:00 am FLY ME TO THE MOON Feature Exhibit
FLY ME TO THE MOON Feature Exhibit
Oct 15 @ 10:00 am – 5:00 pm
FLY ME TO THE MOON Feature Exhibit
Seven Destination Moon posters from the Smithsonian Traveling Exhibition Service capturing a timeline of key moments in the early space race Moon and space themed activities rotating monthly in the Art Studio Flight and space themes rotating daily on the Draw Alive digital interactive exhibit...
10:00 am The Great Color Escape! Science ...
The Great Color Escape! Science ...
Oct 15 @ 10:00 am – 5:00 pm
Did you know there are hidden colors hiding in plain sight inside your favorite art supplies and sweet treats? Using the power of chromatography, the real science technique used by forensic detectives, kids will dissolve candy coatings and find the hidden dyes in classroom markers.  Separate...
Oct
16
Fri
10:00 am FLY ME TO THE MOON Feature Exhibit
FLY ME TO THE MOON Feature Exhibit
Oct 16 @ 10:00 am – 5:00 pm
FLY ME TO THE MOON Feature Exhibit
Seven Destination Moon posters from the Smithsonian Traveling Exhibition Service capturing a timeline of key moments in the early space race Moon and space themed activities rotating monthly in the Art Studio Flight and space themes rotating daily on the Draw Alive digital interactive exhibit...
10:00 am The Great Color Escape! Science ...
The Great Color Escape! Science ...
Oct 16 @ 10:00 am – 5:00 pm
Did you know there are hidden colors hiding in plain sight inside your favorite art supplies and sweet treats? Using the power of chromatography, the real science technique used by forensic detectives, kids will dissolve candy coatings and find the hidden dyes in classroom markers.  Separate...
Oct
17
Sat
10:00 am FLY ME TO THE MOON Feature Exhibit
FLY ME TO THE MOON Feature Exhibit
Oct 17 @ 10:00 am – 5:00 pm
FLY ME TO THE MOON Feature Exhibit
Seven Destination Moon posters from the Smithsonian Traveling Exhibition Service capturing a timeline of key moments in the early space race Moon and space themed activities rotating monthly in the Art Studio Flight and space themes rotating daily on the Draw Alive digital interactive exhibit...
10:00 am The Great Color Escape! Science ...
The Great Color Escape! Science ...
Oct 17 @ 10:00 am – 5:00 pm
Did you know there are hidden colors hiding in plain sight inside your favorite art supplies and sweet treats? Using the power of chromatography, the real science technique used by forensic detectives, kids will dissolve candy coatings and find the hidden dyes in classroom markers.  Separate...
Oct
18
Sun
10:00 am FLY ME TO THE MOON Feature Exhibit
FLY ME TO THE MOON Feature Exhibit
Oct 18 @ 10:00 am – 5:00 pm
FLY ME TO THE MOON Feature Exhibit
Seven Destination Moon posters from the Smithsonian Traveling Exhibition Service capturing a timeline of key moments in the early space race Moon and space themed activities rotating monthly in the Art Studio Flight and space themes rotating daily on the Draw Alive digital interactive exhibit...
10:00 am Solid Science: Concrete Proof Di...
Solid Science: Concrete Proof Di...
Oct 18 @ 10:00 am – 5:00 pm
Celebrate National Chemistry Week 2026 with this year’s theme, “Chemistry Under Construction”!  Get ready to mix, mold, and marvel! We will be exploring the incredible science that builds our world. Our young scientists will become material engineers as we dive into a pocket concrete experiment! Facilitated...
Oct
20
Tue
10:00 am Discovery Cart Activity – Revers...
Discovery Cart Activity – Revers...
Oct 20 @ 10:00 am – 5:00 pm
Discovery Cart Activity - Reverse Engineering
Stop by our Discovery Cart to explore something new each week. This week’s program is Reverse Engineering! Discovery Cart activities are self-guided. All program components and materials must remain on site unless otherwise noted. Some activities may contain small parts not suitable for children 3...
Hands on Museum - colorful gears working in unison