You can make a reservation by phone (423-434-4263 ext. 808) or by submitting your information through e-mail at firstname.lastname@example.org and someone will be in touch with you. We recommend you make reservations at least three weeks in advance. A reservation is required for all groups of ten or more. Groups of 25 or more are required to tour in a structured format, smaller groups may be self-guided, if desired. Reservations must be made in order to receive a group discount.
Please have the following information ready when you make a reservation:
You will receive a written confirmation of your reservation. Please verify that all of the information listed is correct and bring this letter with you on the day of your visit. If we do not have a written confirmation of your reservation you may be charged the regular admission fee or denied entry based on capacity.
To qualify for a group rate you must make a reservation and have at least 10 paying people in the group. The following prices are for adults/chaperones and children ages 4 and older:
You may pay using a check, credit card (VISA, MasterCard), or purchase order.
Please note: a child with a family membership still must pay the regular group admission fee due to the additional programming they will receive.
Please make sure to bring the written confirmation of your reservation or you may be charged the regular admission rate.
Discount offers may be available, please ask when making your reservation.
When your group arrives, please send a representative in to check-in and pay. Staff will then welcome your group and get you started on your tour.
Your group will be divided into smaller groups of 15-25 students each. We make every effort to separate students by class, but depending on class and overall group size, classes may be divided or combined as needed. Students will then rotate in their small groups around the different areas in 20-30 minute rotations depending on the duration of the stay. In each rotation area, they will receive a program led by our Discovery Guide staff and time for organized free exploration. All programs are tied to the Tennessee State Curriculum standards.
The Museum’s lunch facilities are available on a first come, first serve basis. Please let us know when you make your reservation if you would like to eat here. There is an additional charge for this service.